PRIVACY POLICY
KalJacobs.com is committed to protecting the privacy of website users, individuals who register to use the products, and business partners. The following privacy notices explain our privacy practices related to these activities and how KalJacobs.com may collect, use, and/or share personal information.
KalJacobs.com (a Saleem Jacobson company) is committed to protecting the privacy of those involved in its business. This Privacy Policy is meant to help you understand, among other things, what personal data we collect, why we collect it, and what we do with it.
COOKIES
Cookies are very small bits of information that a website sends and stores on a user’s computer or other access devices which the website can access whenever the user visits the website in the future. KalJacobs.com uses cookies to identify, track and analyze how our customers use the website. By using cookies, we help in making your shopping experience much simpler for you in several ways – for example, in remembering your username, language, address, shopping cart items, wish list, etc. We use cookies to personalize content to provide social media features and to analyze our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who many combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.
You can use your browser settings to accept or reject new Cookies and to delete existing Cookies. You can also set your browser to notify you each time new Cookies are placed on your computer or other device.
If you choose to disable some or all Cookies, you may not be able to make full use of our platforms. For example, you may not be able to add items to your shopping basket, proceed to checkout, or use some of our products and services that require you to sign in.
Once you have given us your consent to the use of cookies, we shall store cookies on your computer or device. If you wish to withdraw your consent at any time, you will need to delete our cookies using your internet browser settings.
INFORMATION WE COLLECT
KalJacobs.com collects information as part of its normal business operations and in the administration of its relationship with Customers, which may include personal information. We collect and maintain information about our visitors who correspond with us by phone, sms, e-mail, who fill out our contact form, and subscribe to our newsletter. We may also obtain personal data about Customers from third parties, such as LinkedIn, Facebook, Instagram, YouTube, Twitter, and other publicly accessible sources.
When you register or sign up to use our products and services, we may collect:
- Your name, address, date of birth, postal and billing address, gender, telephone number, and email address, and any personal details required to resolve any enquiries or complaints.
- Your account login details, such as your username and the password (encrypted) that you have chosen.
- Information about your online purchases (for example, what, what, where you ordered/bought and how you paid)
- Your feedback and contributions to customer surveys and questionnaires.
When you visit our website, our server automatically collects certain browser or device generated information, which may in some cases constitute personal data, including but not limited to:
• your domain; your IP address; your date, time and duration of your visit; your browser type; your operating system;your page visits; information from third parties; other information about your computer or device; or Internet traffic.
If you choose not to provide your personal information to be used in accordance with this Policy, you will still be able to visit our platforms, but you may not be able to access certain options, products or services, and in some cases, we may not be able to fulfil a service you request.
WHAT WE DO WITH THIS INFORMATION
We use the personal data we collect to:
- create a better shopping experience for you;
- conduct and develop our business with you and with others;
- process, evaluate and complete certain transactions involving the website, and more generally transactions involving KalJacobs.com’s services;
- operate, evaluate, maintain, improve and develop the website (including by monitoring and analyzing trends, access to, and use of the website for advertising and marketing
- evaluate, improve and develop our products and services generally;
- customize our website to users’ needs;
- engage you about events, promotions, the website and KalJacobs.com’s products and services;
- provide you with documentation or communications which you have requested;
- correspond with users to resolve their queries or complaints;
- provide you with any services you request;
- send you marketing communications;
Where lawful to do so, and subject to your consent where required, we may communicate with Customers (and related business contacts) about our products and services.
If you wish to unsubscribe from receiving marketing communications, please click the UNSUBSCRIBE link or email us on care@kaljacobs.com to request that we stop sending you communications.
SHARING INFORMATION
KalJacobs.com may share personal data with our affiliated businesses as part of our business operations and administration of the Services. We may also appoint third party service providers (who will operate under our instructions) to assist us in providing information, products or services to you, in conducting and managing our business, or in managing and improving our services. KalJacobs.com may share your personal data with these affiliates and third parties to perform services that the third parties have been engaged by KalJacobs.com to perform on KalJacobs.com’s behalf, subject to appropriate contractual restrictions and security measures
HOW WE PROTECT PERSONAL INFORMATION
KalJacobs.com aims to safeguard and protect your personal data from unauthorized access, improper use or disclosure, unauthorized modification or unlawful destruction or accidental loss, and KalJacobs.com utilizes and maintains certain reasonable processes, systems, and technologies to do so. However, you acknowledge that no environment is completely secure or error-free, and that these processes, systems, and technologies utilized and maintained by KalJacobs.com are subject to compromise. Accordingly, we cannot be held responsible for unauthorized or unintended access that is beyond our control.
SOCIAL MEDIA
We operate channels, pages and accounts on some social media sites to inform, assist and engage with customers. We monitor and record comments and posts made on these channels about us so that we can improve our services.
RETENTION
We keep records for as long as required to a) manage purchases, bookings, and provide the other relevant products or services anticipated by this Privacy Policy, including keeping you up-to-date with our marketing b) personalise the products, services and communications with you c) comply with the applicable record retention legal requirements. When deciding how long to keep your personal information after our relationship with you has ended, we take into account our legal obligations and regulators’ expectations.
MARKETING COMMUNICATIONS
All marketing communications we send to you will provide you with a way to withdraw your consent to future marketing. If you no longer wish to receive promotional materials you may opt-out from receiving these communications or change your account settings, this will remove you from marketing lists.
Please note that if you unsubscribe from marketing communications you will still receive operational and service messages from us regarding the services or products you bought from us and responses to enquiries made to us, and that we may hold your details on a suppression list so we don’t send you marketing communications in the future.
NOTIFICATION OF CHANGES TO THIS PRIVACY POLICY
We update this Privacy Policy when needed and place updates on our platforms. If we are going to use your personal information in a manner different from that stated at the time of collection, we will notify you. All changes will become effective when posted unless indicated otherwise. Please review this Privacy Policy periodically for changes. Last update 15 July 2021.
CHILDREN
Our platforms are not directed towards children. If you are providing personal information for an individual less than 13 years of age, you are providing us your affirmative parental consent as the legal parent or guardian to collect, use and process the information of the individual less than 13 years of age, consistent with this Privacy Policy.
CONTACT US
If you have any questions in relation to this Notice, please contact us at: care@kaljacobs.com